Three decades ago, the charismatic Howard York built the empire of his dreams: the Hotel Alpha. Graham, the Alpha's concierge, has been behind the front desk since the day the hotel opened and has witnessed every stage of its history. Chas, Howard's blind adopted son, has almost never ventured outside its walls. But both of them must now accept that the Alpha no longer offers them the life they most want, and that Howard's vision has been built on secrets as well as dreams.